Visual conversational interfaces to empower low-literacy users

Sheetal K. Agarwal, Jyoti Grover, Arun Kumar, Monia Puri, Meghna Singh, Christian Remy

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

Mobile phones have come a long way from being plain voice calling devices to becoming multipurpose handy tools powered by ever increasing new applications available on-the-go. For many, the mobile phone of today has become the essential device one does not leave home without. However, for a large percentage of human population mobile phone apps are not of much use as they are not literate or IT savvy enough to be able to benefit from them. Recent advances in voice-based telecom information systems enable underprivileged and low-literacy users to access and offer online services without requiring expensive devices or specialized technical knowledge. However, voice applications are limited in their capability due to their time consuming nature. In this paper, we demonstrate an interaction modality that combines the power of voice communication with graphical interfaces in smartphones to break the barrier of illiteracy.

Original languageEnglish
Title of host publicationLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Pages729-736
Number of pages8
Volume8120 LNCS
EditionPART 4
DOIs
Publication statusPublished - 2013
Externally publishedYes
Event14th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2013 - Cape Town, South Africa
Duration: 2 Sep 20136 Sep 2013

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 4
Volume8120 LNCS
ISSN (Print)03029743
ISSN (Electronic)16113349

Other

Other14th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2013
CountrySouth Africa
CityCape Town
Period2/9/136/9/13

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Keywords

  • Diversity
  • HCI4D
  • ICTD
  • India
  • Information Sharing
  • Interactive Voice Systems
  • Smartphones
  • User-Centered Design

ASJC Scopus subject areas

  • Computer Science(all)
  • Theoretical Computer Science

Cite this

Agarwal, S. K., Grover, J., Kumar, A., Puri, M., Singh, M., & Remy, C. (2013). Visual conversational interfaces to empower low-literacy users. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (PART 4 ed., Vol. 8120 LNCS, pp. 729-736). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8120 LNCS, No. PART 4). https://doi.org/10.1007/978-3-642-40498-6_67