"Site-seeing" in disaster: An examination of on-line social convergence

Amanda L. Hughes, Leysia Palen, Jeannette Sutton, Sophia B. Liu, Sarah Vieweg

Research output: Chapter in Book/Report/Conference proceedingConference contribution

119 Citations (Scopus)

Abstract

On-line websites and applications are increasingly playing a role in disaster response and recovery. Yet with the wide variety of on-line grassroots activities that occur in such situations, it can be difficult to make sense of them. In this paper, we describe on-line behavior as socially convergent activity, interpreting it within existing sociological understandings of behavior in disaster events. We discuss seven types of convergent behavior and give examples of on-line activities for each type. By seeing these activities as an essential part of the disaster social arena, we can begin to think about how to support socially convergent phenomena in new and creative ways.

Original languageEnglish
Title of host publicationProceedings of ISCRAM 2008 - 5th International Conference on Information Systems for Crisis Response and Management
PublisherInformation Systems for Crisis Response and Management, ISCRAM
Pages324-333
Number of pages10
ISBN (Print)9780615206974
Publication statusPublished - 1 Jan 2008
Externally publishedYes
Event5th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2008 - Washington, DC, United States
Duration: 4 May 20087 May 2008

Other

Other5th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2008
CountryUnited States
CityWashington, DC
Period4/5/087/5/08

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Keywords

  • Computer-mediated communication
  • Convergence
  • Crisis informatics
  • Disaster
  • Social media (websites)

ASJC Scopus subject areas

  • Information Systems

Cite this

Hughes, A. L., Palen, L., Sutton, J., Liu, S. B., & Vieweg, S. (2008). "Site-seeing" in disaster: An examination of on-line social convergence. In Proceedings of ISCRAM 2008 - 5th International Conference on Information Systems for Crisis Response and Management (pp. 324-333). Information Systems for Crisis Response and Management, ISCRAM.