Shop together, search together

Collaborative e-commerce

Yanjun Gao, Madhu Reddy, Bernard Jansen

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

We present research on the development of a collaborative searching system for ecommerce shopping, based on domain specific requirements of retail shopping. We describe the design rationale for the system development and inclusion of collaborative search features, including search, chat, clipboard, product suggestions, shared views, and shopping cart. Our research goal is to understand whether collaborative searching tools are useful in supporting actual collaborative shopping tasks. In addition to describing the system development, we report findings from some preliminary user study. The findings highlight that collaborative search systems for domain specific areas such as online shopping can support collaborative searching, shared views, and group communication to aid in the completion of collaborative tasks.

Original languageEnglish
Title of host publicationCHI EA 2016: #chi4good - Extended Abstracts, 34th Annual CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
Pages2081-2087
Number of pages7
Volume07-12-May-2016
ISBN (Electronic)9781450340823
DOIs
Publication statusPublished - 7 May 2016
Event34th Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2016 - San Jose, United States
Duration: 7 May 201612 May 2016

Other

Other34th Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2016
CountryUnited States
CitySan Jose
Period7/5/1612/5/16

Fingerprint

Communication

Keywords

  • Collaborative search
  • Ecommerce searching
  • Information searching
  • Information seeking process
  • Searching for products
  • Shopping search

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

Cite this

Gao, Y., Reddy, M., & Jansen, B. (2016). Shop together, search together: Collaborative e-commerce. In CHI EA 2016: #chi4good - Extended Abstracts, 34th Annual CHI Conference on Human Factors in Computing Systems (Vol. 07-12-May-2016, pp. 2081-2087). Association for Computing Machinery. https://doi.org/10.1145/2851581.2892348

Shop together, search together : Collaborative e-commerce. / Gao, Yanjun; Reddy, Madhu; Jansen, Bernard.

CHI EA 2016: #chi4good - Extended Abstracts, 34th Annual CHI Conference on Human Factors in Computing Systems. Vol. 07-12-May-2016 Association for Computing Machinery, 2016. p. 2081-2087.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Gao, Y, Reddy, M & Jansen, B 2016, Shop together, search together: Collaborative e-commerce. in CHI EA 2016: #chi4good - Extended Abstracts, 34th Annual CHI Conference on Human Factors in Computing Systems. vol. 07-12-May-2016, Association for Computing Machinery, pp. 2081-2087, 34th Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2016, San Jose, United States, 7/5/16. https://doi.org/10.1145/2851581.2892348
Gao Y, Reddy M, Jansen B. Shop together, search together: Collaborative e-commerce. In CHI EA 2016: #chi4good - Extended Abstracts, 34th Annual CHI Conference on Human Factors in Computing Systems. Vol. 07-12-May-2016. Association for Computing Machinery. 2016. p. 2081-2087 https://doi.org/10.1145/2851581.2892348
Gao, Yanjun ; Reddy, Madhu ; Jansen, Bernard. / Shop together, search together : Collaborative e-commerce. CHI EA 2016: #chi4good - Extended Abstracts, 34th Annual CHI Conference on Human Factors in Computing Systems. Vol. 07-12-May-2016 Association for Computing Machinery, 2016. pp. 2081-2087
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