Searching heterogeneous collections on the Web: Behaviour of Excite users

Amanda Spink, Judy Bateman, Bernard Jansen

Research output: Contribution to journalArticle

42 Citations (Scopus)

Abstract

As Web search services become a major source of information for a growing number of people, we need to know more about how users search heterogeneous collections using Web search engines. This paper reports the results from a major study exploring users' information searching behaviour on the EXCITE Web search engine. Three hundred and fifty-seven (357) EXCITE users responded to an interactive survey, including their search topics, intended query terms, search frequency for information on their topic, and demographic data. Results show that: users tend to employ simple search strategies, and conduct successive searches over time to find information related to a particular topic. Implications for the design of Web search services are discussed.

Original languageEnglish
Pages (from-to)12-27
Number of pages16
JournalInformation Research
Volume4
Issue number2
Publication statusPublished - Oct 1998
Externally publishedYes

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ASJC Scopus subject areas

  • Library and Information Sciences

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