Formation and reciprocation of dyadic trust

Atanu Roy, Ayush Singhal, Jaideep Srivastava

Research output: Contribution to journalArticle

3 Citations (Scopus)


This paper reports a detailed empirical study of interpersonal trust in a multi-relational online social network. This study addresses two main aspects of interpersonal trust: formation and reciprocation. Computational models developed, using multi-relational networks, for these processes provide interesting insights about online social interactions. Our findings for trust formation (initiation) indicate a strong role of lower familiarity interactions before trust(high familiarity relationship) is formed. Similarly, trust reciprocation is not automatic, but strongly depends on enough lower familiarity interactions. This study is the first quantification of the "scaffolding role" played by lower familiarity interactions, in formation of high familiarity relationships. Extension of prior works by Roy et al. [2013] and Singhal et al. [2013].

Original languageEnglish
Article number15
JournalACM Transactions on Internet Technology
Issue number2
Publication statusPublished - 1 Mar 2017
Externally publishedYes


  • Online trust formation
  • Online virtual social networks
  • Relationship prediction
  • Social interaction

ASJC Scopus subject areas

  • Computer Networks and Communications

Cite this