Exploring the stages of information seeking in a cross-modal context

Dena Al-Thani, Tony Stockman, Anastasios Tombros

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

Previous studies of users with visual impairments access to the web have focused on human-web interaction. This study explores the under investigated area of cross-modal collaborative information seeking (CCIS), that is, the challenges and opportunities that exist in supporting visually impaired (VI) users to take an effective part in collaborative web search tasks with sighted peers. We conducted an observational study to investigate the process with fourteen pairs of VI and sighted users in co-located and distributed settings. The study examined the effects of cross-modal collaborative interaction on the stages of the individual Information Seeking (IS) process. The findings showed that the different stages of the process were performed most of the time individually; however it was observed that some collaboration took place in the results exploration and management stages. The accessibility challenges faced by VI users affected their individual and collaborative interaction and also enforced certain points of collaboration. The paper concludes with some recommendations towards improving the accessibility of cross-modal collaborative search.

Original languageEnglish
Pages (from-to)49-80
Number of pages32
JournalJournal of Accessibility and Design for All
Volume6
Issue number1
DOIs
Publication statusPublished - 2016
Externally publishedYes

Fingerprint

interaction
visual impairment
management
time

Keywords

  • Accessibility
  • Collaborative information seeking
  • Cross-modal interaction
  • Information seeking process
  • Web search

ASJC Scopus subject areas

  • Building and Construction
  • Architecture
  • Human Factors and Ergonomics

Cite this

Exploring the stages of information seeking in a cross-modal context. / Al-Thani, Dena; Stockman, Tony; Tombros, Anastasios.

In: Journal of Accessibility and Design for All, Vol. 6, No. 1, 2016, p. 49-80.

Research output: Contribution to journalArticle

@article{6849be0c98094be9bb8b8e773f63d14b,
title = "Exploring the stages of information seeking in a cross-modal context",
abstract = "Previous studies of users with visual impairments access to the web have focused on human-web interaction. This study explores the under investigated area of cross-modal collaborative information seeking (CCIS), that is, the challenges and opportunities that exist in supporting visually impaired (VI) users to take an effective part in collaborative web search tasks with sighted peers. We conducted an observational study to investigate the process with fourteen pairs of VI and sighted users in co-located and distributed settings. The study examined the effects of cross-modal collaborative interaction on the stages of the individual Information Seeking (IS) process. The findings showed that the different stages of the process were performed most of the time individually; however it was observed that some collaboration took place in the results exploration and management stages. The accessibility challenges faced by VI users affected their individual and collaborative interaction and also enforced certain points of collaboration. The paper concludes with some recommendations towards improving the accessibility of cross-modal collaborative search.",
keywords = "Accessibility, Collaborative information seeking, Cross-modal interaction, Information seeking process, Web search",
author = "Dena Al-Thani and Tony Stockman and Anastasios Tombros",
year = "2016",
doi = "10.17411/jacces.v6i1.107",
language = "English",
volume = "6",
pages = "49--80",
journal = "Journal of Accessibility and Design for All",
issn = "2013-7087",
publisher = "Universitat Politecnica de Catalunya",
number = "1",

}

TY - JOUR

T1 - Exploring the stages of information seeking in a cross-modal context

AU - Al-Thani, Dena

AU - Stockman, Tony

AU - Tombros, Anastasios

PY - 2016

Y1 - 2016

N2 - Previous studies of users with visual impairments access to the web have focused on human-web interaction. This study explores the under investigated area of cross-modal collaborative information seeking (CCIS), that is, the challenges and opportunities that exist in supporting visually impaired (VI) users to take an effective part in collaborative web search tasks with sighted peers. We conducted an observational study to investigate the process with fourteen pairs of VI and sighted users in co-located and distributed settings. The study examined the effects of cross-modal collaborative interaction on the stages of the individual Information Seeking (IS) process. The findings showed that the different stages of the process were performed most of the time individually; however it was observed that some collaboration took place in the results exploration and management stages. The accessibility challenges faced by VI users affected their individual and collaborative interaction and also enforced certain points of collaboration. The paper concludes with some recommendations towards improving the accessibility of cross-modal collaborative search.

AB - Previous studies of users with visual impairments access to the web have focused on human-web interaction. This study explores the under investigated area of cross-modal collaborative information seeking (CCIS), that is, the challenges and opportunities that exist in supporting visually impaired (VI) users to take an effective part in collaborative web search tasks with sighted peers. We conducted an observational study to investigate the process with fourteen pairs of VI and sighted users in co-located and distributed settings. The study examined the effects of cross-modal collaborative interaction on the stages of the individual Information Seeking (IS) process. The findings showed that the different stages of the process were performed most of the time individually; however it was observed that some collaboration took place in the results exploration and management stages. The accessibility challenges faced by VI users affected their individual and collaborative interaction and also enforced certain points of collaboration. The paper concludes with some recommendations towards improving the accessibility of cross-modal collaborative search.

KW - Accessibility

KW - Collaborative information seeking

KW - Cross-modal interaction

KW - Information seeking process

KW - Web search

UR - http://www.scopus.com/inward/record.url?scp=84971576395&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84971576395&partnerID=8YFLogxK

U2 - 10.17411/jacces.v6i1.107

DO - 10.17411/jacces.v6i1.107

M3 - Article

AN - SCOPUS:84971576395

VL - 6

SP - 49

EP - 80

JO - Journal of Accessibility and Design for All

JF - Journal of Accessibility and Design for All

SN - 2013-7087

IS - 1

ER -