Designing automated help using searcher system dialogues

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

This research utilizes a cognitive model of interactive information retrieval seeking to improve the performance of Web information retrieval (IR) systems. Building on the stratified model, we define interactions at the surface stratum that shed light on the cognitive, affective, and situational strata during the information retrieval process. We propose that one can utilize these interactions to improve the design information retrieval systems. This paper presents the development technique used to modify an existing IR system that monitors these interactions and, using associated assumptions about situational relevance, recommends search tactics to the user. The result is an increase in the performance of an IR system as measured by precision. The system design and results of an evaluation are presented. Research thus far indicates that user - system interactions at the surface stratum can be used to improve system performance. Using these interactions, one can develop the stratified model to a level of granularity useful for the design of Web IR systems.

Original languageEnglish
Title of host publicationProceedings of the IEEE International Conference on Systems, Man and Cybernetics
Pages744-749
Number of pages6
Volume1
Publication statusPublished - 2003
Externally publishedYes
EventSystem Security and Assurance - Washington, DC, United States
Duration: 5 Oct 20038 Oct 2003

Other

OtherSystem Security and Assurance
CountryUnited States
CityWashington, DC
Period5/10/038/10/03

Fingerprint

Information retrieval systems
Information retrieval
Systems analysis

Keywords

  • Cognitive models
  • Information retrieval
  • Information seeking
  • Software agents

ASJC Scopus subject areas

  • Hardware and Architecture
  • Control and Systems Engineering

Cite this

Jansen, B. (2003). Designing automated help using searcher system dialogues. In Proceedings of the IEEE International Conference on Systems, Man and Cybernetics (Vol. 1, pp. 744-749)

Designing automated help using searcher system dialogues. / Jansen, Bernard.

Proceedings of the IEEE International Conference on Systems, Man and Cybernetics. Vol. 1 2003. p. 744-749.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Jansen, B 2003, Designing automated help using searcher system dialogues. in Proceedings of the IEEE International Conference on Systems, Man and Cybernetics. vol. 1, pp. 744-749, System Security and Assurance, Washington, DC, United States, 5/10/03.
Jansen B. Designing automated help using searcher system dialogues. In Proceedings of the IEEE International Conference on Systems, Man and Cybernetics. Vol. 1. 2003. p. 744-749
Jansen, Bernard. / Designing automated help using searcher system dialogues. Proceedings of the IEEE International Conference on Systems, Man and Cybernetics. Vol. 1 2003. pp. 744-749
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