Design of a VoiceXML gateway

Jorge Arnulfo Quiane Ruiz, J. R. Manjarrez Sánchez

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Citations (Scopus)

Abstract

VoiceXML is a standard language for the development of voice based user interfaces over telephone. VoiceXML applications bring us more advantages that IVR applications (Interactive Voice Response) because they can be used through any kind of telephone and a computer user interface. Though, development of this kind of applications is not a problem, it is hard to have to have where to execute them, because we always don't have a VoiceXML gateway, since it is very expensive (specialized hardware devices) so that is out of the reach of several small and medium size companies. This paper proposes a solution to this problem, with out the use of special devices, we designed and developed a VoiceXML gateway which is also operational and offers an architecture more than flexible than current commercial VoiceXML gateways.

Original languageEnglish
Title of host publicationProceedings of the Mexican International Conference on Computer Science
PublisherIEEE Computer Society
Pages49-53
Number of pages5
Volume2003-January
ISBN (Print)0769519156
DOIs
Publication statusPublished - 2003
Externally publishedYes
Event4th Mexican International Conference on Computer Science, ENC 2003 - Tlaxcala, Mexico
Duration: 8 Sep 200312 Sep 2003

Other

Other4th Mexican International Conference on Computer Science, ENC 2003
CountryMexico
CityTlaxcala
Period8/9/0312/9/03

    Fingerprint

Keywords

  • Application software
  • Automatic speech recognition
  • Computer interfaces
  • Hardware
  • Keyboards
  • Speech synthesis
  • Standards development
  • Telephony
  • User interfaces
  • XML

ASJC Scopus subject areas

  • Engineering(all)

Cite this

Quiane Ruiz, J. A., & Manjarrez Sánchez, J. R. (2003). Design of a VoiceXML gateway. In Proceedings of the Mexican International Conference on Computer Science (Vol. 2003-January, pp. 49-53). [1232873] IEEE Computer Society. https://doi.org/10.1109/ENC.2003.1232873