Crowdsourcing for human rights monitoring: Challenges and opportunities for information collection and verification

Jessica Heinzelman, Patrick Meier

Research output: Chapter in Book/Report/Conference proceedingChapter

1 Citation (Scopus)

Abstract

Accurate information is a foundational element of human rights work. Collecting and presenting factual evidence of violations is critical to the success of advocacy activities and the reputation of organizations reporting on abuses. To ensure credibility, human rights monitoring has historically been conducted through highly controlled organizational structures that face mounting challenges in terms of capacity, cost, and access. The proliferation of Information and Communication Technologies (ICTs) provide new opportunities to overcome some of these challenges through crowdsourcing. At the same time, however, crowdsourcing raises new challenges of verification and information overload that have made human rights professionals skeptical of their utility. This chapter explores whether the efficiencies gained through an open call for monitoring and reporting abuses provides a net gain for human rights monitoring and analyzes the opportunities and challenges that new and traditional methods pose for verifying crowdsourced human rights reporting.

Original languageEnglish
Title of host publicationHuman Rights and Ethics: Concepts, Methodologies, Tools, and Applications
PublisherIGI Global
Pages409-424
Number of pages16
Volume1
ISBN (Print)9781466664340, 1466664339, 9781466664333
DOIs
Publication statusPublished - 30 Sep 2014
Externally publishedYes

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ASJC Scopus subject areas

  • Social Sciences(all)
  • Arts and Humanities(all)

Cite this

Heinzelman, J., & Meier, P. (2014). Crowdsourcing for human rights monitoring: Challenges and opportunities for information collection and verification. In Human Rights and Ethics: Concepts, Methodologies, Tools, and Applications (Vol. 1, pp. 409-424). IGI Global. https://doi.org/10.4018/978-1-4666-6433-3.ch024