Computer training to empower day laborers

A heat map to address emotional barriers and technical skills

Ricardo Gomez, Norah Abokhodair, Ivette Bayo, Minsu Park

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

This paper analyzes the barriers to information and communication technologies (ICT) use among extremely underserved minorities such as mpoverished immigrants in the USA. In particular, we explore the physical and psychological barriers that prevent Hispanic day laborers in Seattle from making effective use of computers and the Internet. Based on a mixed-methods study that combined structured interviews, focus groups and observations among day laborers members of non-profit Casa Latina in Seattle, WA, we suggest a typology of barriers to ICT. We also suggest the use of a heat map for ICT training that addresses both the physical access and the emotional capacity barriers faced by underserved communities. Addressing emotional barriers as well as technical skills is critical for these extremely underserved populations to make effective use of ICT in ways that effectively meet their information and development needs.

Original languageEnglish
Title of host publicationProceedings of the Annual Hawaii International Conference on System Sciences
Pages2833-2841
Number of pages9
DOIs
Publication statusPublished - 3 Apr 2013
Event46th Annual Hawaii International Conference on System Sciences, HICSS 2013 - Wailea, Maui, HI
Duration: 7 Jan 201310 Jan 2013

Other

Other46th Annual Hawaii International Conference on System Sciences, HICSS 2013
CityWailea, Maui, HI
Period7/1/1310/1/13

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Communication
Internet
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ASJC Scopus subject areas

  • Engineering(all)

Cite this

Gomez, R., Abokhodair, N., Bayo, I., & Park, M. (2013). Computer training to empower day laborers: A heat map to address emotional barriers and technical skills. In Proceedings of the Annual Hawaii International Conference on System Sciences (pp. 2833-2841). [6480186] https://doi.org/10.1109/HICSS.2013.142

Computer training to empower day laborers : A heat map to address emotional barriers and technical skills. / Gomez, Ricardo; Abokhodair, Norah; Bayo, Ivette; Park, Minsu.

Proceedings of the Annual Hawaii International Conference on System Sciences. 2013. p. 2833-2841 6480186.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Gomez, R, Abokhodair, N, Bayo, I & Park, M 2013, Computer training to empower day laborers: A heat map to address emotional barriers and technical skills. in Proceedings of the Annual Hawaii International Conference on System Sciences., 6480186, pp. 2833-2841, 46th Annual Hawaii International Conference on System Sciences, HICSS 2013, Wailea, Maui, HI, 7/1/13. https://doi.org/10.1109/HICSS.2013.142
Gomez R, Abokhodair N, Bayo I, Park M. Computer training to empower day laborers: A heat map to address emotional barriers and technical skills. In Proceedings of the Annual Hawaii International Conference on System Sciences. 2013. p. 2833-2841. 6480186 https://doi.org/10.1109/HICSS.2013.142
Gomez, Ricardo ; Abokhodair, Norah ; Bayo, Ivette ; Park, Minsu. / Computer training to empower day laborers : A heat map to address emotional barriers and technical skills. Proceedings of the Annual Hawaii International Conference on System Sciences. 2013. pp. 2833-2841
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