Collective intelligence in disaster: Examination of the phenomenon in the aftermath of the 2007 Virginia Tech Shooting

Sarah Vieweg, Leysia Palen, Sophia B. Liu, Amanda L. Hughes, Jeannette Sutton

Research output: Chapter in Book/Report/Conference proceedingConference contribution

131 Citations (Scopus)

Abstract

We report on the results of an investigation about the "informal, " public-side communications that occurred in the aftermath of the April 16, 2007 Virginia Tech (VT) Shooting. Our on-going research reveals several examples of on-line social interaction organized around the goal of collective problem-solving. In this paper, we focus on specific instances of this distributed problem-solving activity, and explain, using an ethnomethodological lens, how a loosely connected group of people can work together on a grave topic to provide accurate results.

Original languageEnglish
Title of host publicationProceedings of ISCRAM 2008 - 5th International Conference on Information Systems for Crisis Response and Management
PublisherInformation Systems for Crisis Response and Management, ISCRAM
Pages44-54
Number of pages11
ISBN (Print)9780615206974
Publication statusPublished - 1 Jan 2008
Event5th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2008 - Washington, DC, United States
Duration: 4 May 20087 May 2008

Publication series

NameProceedings of ISCRAM 2008 - 5th International Conference on Information Systems for Crisis Response and Management

Other

Other5th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2008
CountryUnited States
CityWashington, DC
Period4/5/087/5/08

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Keywords

  • Collective intelligence
  • Crisis informatics
  • Disaster studies
  • Distributed cognition
  • Distributed problem-solving
  • Facebook
  • Virginia Tech

ASJC Scopus subject areas

  • Information Systems

Cite this

Vieweg, S., Palen, L., Liu, S. B., Hughes, A. L., & Sutton, J. (2008). Collective intelligence in disaster: Examination of the phenomenon in the aftermath of the 2007 Virginia Tech Shooting. In Proceedings of ISCRAM 2008 - 5th International Conference on Information Systems for Crisis Response and Management (pp. 44-54). (Proceedings of ISCRAM 2008 - 5th International Conference on Information Systems for Crisis Response and Management). Information Systems for Crisis Response and Management, ISCRAM.