Collective intelligence in disaster

Examination of the phenomenon in the aftermath of the 2007 Virginia Tech Shooting

Sarah Vieweg, Leysia Palen, Sophia B. Liu, Amanda L. Hughes, Jeannette Sutton

Research output: Chapter in Book/Report/Conference proceedingConference contribution

126 Citations (Scopus)

Abstract

We report on the results of an investigation about the "informal, " public-side communications that occurred in the aftermath of the April 16, 2007 Virginia Tech (VT) Shooting. Our on-going research reveals several examples of on-line social interaction organized around the goal of collective problem-solving. In this paper, we focus on specific instances of this distributed problem-solving activity, and explain, using an ethnomethodological lens, how a loosely connected group of people can work together on a grave topic to provide accurate results.

Original languageEnglish
Title of host publicationProceedings of ISCRAM 2008 - 5th International Conference on Information Systems for Crisis Response and Management
PublisherInformation Systems for Crisis Response and Management, ISCRAM
Pages44-54
Number of pages11
ISBN (Print)9780615206974
Publication statusPublished - 1 Jan 2008
Externally publishedYes
Event5th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2008 - Washington, DC, United States
Duration: 4 May 20087 May 2008

Other

Other5th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2008
CountryUnited States
CityWashington, DC
Period4/5/087/5/08

Fingerprint

Disasters
Lenses
Communication

Keywords

  • Collective intelligence
  • Crisis informatics
  • Disaster studies
  • Distributed cognition
  • Distributed problem-solving
  • Facebook
  • Virginia Tech

ASJC Scopus subject areas

  • Information Systems

Cite this

Vieweg, S., Palen, L., Liu, S. B., Hughes, A. L., & Sutton, J. (2008). Collective intelligence in disaster: Examination of the phenomenon in the aftermath of the 2007 Virginia Tech Shooting. In Proceedings of ISCRAM 2008 - 5th International Conference on Information Systems for Crisis Response and Management (pp. 44-54). Information Systems for Crisis Response and Management, ISCRAM.

Collective intelligence in disaster : Examination of the phenomenon in the aftermath of the 2007 Virginia Tech Shooting. / Vieweg, Sarah; Palen, Leysia; Liu, Sophia B.; Hughes, Amanda L.; Sutton, Jeannette.

Proceedings of ISCRAM 2008 - 5th International Conference on Information Systems for Crisis Response and Management. Information Systems for Crisis Response and Management, ISCRAM, 2008. p. 44-54.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Vieweg, S, Palen, L, Liu, SB, Hughes, AL & Sutton, J 2008, Collective intelligence in disaster: Examination of the phenomenon in the aftermath of the 2007 Virginia Tech Shooting. in Proceedings of ISCRAM 2008 - 5th International Conference on Information Systems for Crisis Response and Management. Information Systems for Crisis Response and Management, ISCRAM, pp. 44-54, 5th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2008, Washington, DC, United States, 4/5/08.
Vieweg S, Palen L, Liu SB, Hughes AL, Sutton J. Collective intelligence in disaster: Examination of the phenomenon in the aftermath of the 2007 Virginia Tech Shooting. In Proceedings of ISCRAM 2008 - 5th International Conference on Information Systems for Crisis Response and Management. Information Systems for Crisis Response and Management, ISCRAM. 2008. p. 44-54
Vieweg, Sarah ; Palen, Leysia ; Liu, Sophia B. ; Hughes, Amanda L. ; Sutton, Jeannette. / Collective intelligence in disaster : Examination of the phenomenon in the aftermath of the 2007 Virginia Tech Shooting. Proceedings of ISCRAM 2008 - 5th International Conference on Information Systems for Crisis Response and Management. Information Systems for Crisis Response and Management, ISCRAM, 2008. pp. 44-54
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