Audience Expectations of Media Accountability in the Netherlands

Richard van der Wurff, Klaus Schönbach

Research output: Contribution to journalArticle

21 Citations (Scopus)


Citizens in the Netherlands demand that news media are transparent and responsive to audiences. But above all, the population expects journalism to adopt a more professional manner of self-regulation in order to strengthen news quality. These are the main findings from a large-scale representative survey-the first of its kind-on audience perceptions of news media accountability. Additional results show that citizens are interested in news, but not in the workings of journalism. Only a minority wants to be actively involved in journalism and its accountability mechanisms. This explains why the audience supports a professional liability model of news media accountability rather than a model based on social dialogue.

Original languageEnglish
Pages (from-to)121-137
Number of pages17
JournalJournalism Studies
Issue number2
Publication statusPublished - 1 Mar 2014



  • The Netherlands
  • audience
  • ethics
  • journalism
  • media accountability
  • professionalization

ASJC Scopus subject areas

  • Communication

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