Assessment to intervention: Utilizing a staff needs assessment to improve care for behaviorally challenging residents in long term care (Part II)

Erin L. Cassidy, Craig Rosen, Nancy Solano, Sandra Walker, Alisa Krinsky, Gloria Kuhlman, Dwight Wilson, Javaid I. Sheikh

Research output: Contribution to journalArticle

1 Citation (Scopus)


This paper (Part II) further illustrates how a staff needs assessment can serve as the foundation for ongoing collaborations between extended care unit staff and consulting clinical researchers. The first phase of the process involved gathering data via a series of semi-structured interviews with staff of a long-term care unit at the Veterans Affair Palo Alto Health Care System. This paper describes the second phase that involved the implementation of a series of interventions aimed at supporting staff in dealing with disruptive and aggressive behavior. The final phase, which is ongoing, is monitoring and refining the interventions based on staff feedback and the results of program evaluation. Such an approach allows interventions to target the concerns and needs of a particular setting. Continuation of initiated interventions and collaboration between researchers and unit staff are two of the indicators that this model has worked.

Original languageEnglish
Pages (from-to)27-38
Number of pages12
JournalClinical Gerontologist
Issue number1
Publication statusPublished - 1 Dec 2005



  • Consultation
  • Geriatric
  • Needs assessment

ASJC Scopus subject areas

  • Social Psychology
  • Health(social science)
  • Clinical Psychology
  • Gerontology
  • Geriatrics and Gerontology

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