A social media based examination of the effects of counseling recommendations after student deaths on college campuses

Koustuv Saha, Ingmar Weber, Munmun De Choudhury

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Citations (Scopus)

Abstract

Student deaths on college campuses, whether brought about by a suicide or an uncontrollable incident, have serious repercussions for the mental wellbeing of students. Consequently, many campus administrators implement post-crisis intervention measures to promote student-centric mental health support. Information about these measures, which we refer to as “counseling recommendations”, are often shared via electronic channels, including social media. However, the current ability to assess the effects of these recommendations on post-crisis psychological states is limited. We propose a causal analysis framework to examine the effects of these counseling recommendations after student deaths. We leverage a dataset from 174 Reddit campus communities and ∼400M posts of ∼350K users. Then we employ statistical modeling and natural language analysis to quantify the psychosocial shifts in behavioral, cognitive, and affective expression of grief in individuals who are “exposed” to (comment on) the counseling recommendations, compared to that in a matched control cohort. Drawing on crisis and psychology research, we find that the exposed individuals show greater grief, psycholinguistic, and social expressiveness, providing evidence of a healing response to crisis and thereby positive psychological effects of the counseling recommendations. We discuss the implications of our work in supporting post-crisis rehabilitation and intervention efforts on college campuses.

Original languageEnglish
Title of host publication12th International AAAI Conference on Web and Social Media, ICWSM 2018
PublisherAAAI press
Pages320-329
Number of pages10
ISBN (Electronic)9781577357988
Publication statusPublished - 1 Jan 2017
Event12th International AAAI Conference on Web and Social Media, ICWSM 2018 - Palo Alto, United States
Duration: 25 Jun 201828 Jun 2018

Other

Other12th International AAAI Conference on Web and Social Media, ICWSM 2018
CountryUnited States
CityPalo Alto
Period25/6/1828/6/18

Fingerprint

Students
Patient rehabilitation
Health

ASJC Scopus subject areas

  • Computer Networks and Communications

Cite this

Saha, K., Weber, I., & De Choudhury, M. (2017). A social media based examination of the effects of counseling recommendations after student deaths on college campuses. In 12th International AAAI Conference on Web and Social Media, ICWSM 2018 (pp. 320-329). AAAI press.

A social media based examination of the effects of counseling recommendations after student deaths on college campuses. / Saha, Koustuv; Weber, Ingmar; De Choudhury, Munmun.

12th International AAAI Conference on Web and Social Media, ICWSM 2018. AAAI press, 2017. p. 320-329.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Saha, K, Weber, I & De Choudhury, M 2017, A social media based examination of the effects of counseling recommendations after student deaths on college campuses. in 12th International AAAI Conference on Web and Social Media, ICWSM 2018. AAAI press, pp. 320-329, 12th International AAAI Conference on Web and Social Media, ICWSM 2018, Palo Alto, United States, 25/6/18.
Saha K, Weber I, De Choudhury M. A social media based examination of the effects of counseling recommendations after student deaths on college campuses. In 12th International AAAI Conference on Web and Social Media, ICWSM 2018. AAAI press. 2017. p. 320-329
Saha, Koustuv ; Weber, Ingmar ; De Choudhury, Munmun. / A social media based examination of the effects of counseling recommendations after student deaths on college campuses. 12th International AAAI Conference on Web and Social Media, ICWSM 2018. AAAI press, 2017. pp. 320-329
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